Introduction
This Privacy Policy explains how Parallel plans to collect, use, store, and protect information when people use the Parallel website, waitlist, app, and related services.
Parallel is being prepared for early access. Some operational details may change before launch, and this policy should be reviewed by legal counsel before production release.
Information We Collect
We may collect information you provide directly, such as your name, email address, platform preference, account details, and content you choose to create or share in Parallel.
We may also collect basic technical and usage information needed to operate, secure, improve, and troubleshoot the service.
How We Use Information
We use information to provide Parallel, manage accounts, support couple connection features, send important product updates, improve the experience, prevent abuse, and comply with applicable obligations.
We do not use this draft policy to make claims about advertising, tracking, encryption, or data practices that have not been implemented or reviewed.
Photos, Videos and User Content
Parallel is designed around moments that may include photos, videos, captions, messages, and other content you choose to add.
You should only upload content you have the right to share. Access controls, storage behavior, moderation processes, and deletion behavior should be finalized and reviewed before launch.
Account Information
Account information may include details such as your name, email address, authentication status, partner connection status, preferences, and other settings needed to operate the service.
If account features change, this section should be updated to reflect the final registration and login experience.
Device and Usage Information
We may collect device and usage information such as device type, operating system, app version, pages or screens viewed, diagnostic logs, approximate timestamps, and error events.
This information helps us understand performance, reliability, and product usage.
Firebase / Service Providers
Parallel may use Firebase and other service providers for hosting, authentication, storage, analytics, notifications, error reporting, infrastructure, and support.
These providers may process information on our behalf according to their own terms and privacy practices. The final provider list should be confirmed before production launch.
Data Storage and Security
We plan to use reasonable technical and organizational measures to protect information. No online service can guarantee absolute security.
This draft does not claim end-to-end encryption or any specific security architecture unless and until those protections are implemented and verified.
Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.
Specific retention periods and deletion workflows should be confirmed before launch.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain uses of your information.
Account controls and request channels should be finalized before production release.
Children’s Privacy
Parallel is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.
If we learn that a child has provided personal information, we will take appropriate steps to remove it.
International Users
If you use Parallel outside the country where our systems or providers operate, your information may be processed in other countries with different data protection laws.
International transfer language should be reviewed against the final operating regions and provider setup.
Changes to This Privacy Policy
We may update this Privacy Policy as the service evolves. If changes are material, we will provide notice in a reasonable way.
The date at the top of this page shows when this draft was last updated.
Contact Us
For privacy questions, contact the Parallel team through the official contact channel provided on the website or in the app.
A dedicated production contact email or support address should be added before launch.